Sportsbet believes the best entertainment is safe entertainment. We provide tools, guides and support to ensure your gaming experience in Malaysia is always positive and within your means.
All these tools are free, easy to use and can be activated directly from your Sportsbet account dashboard
Set your own daily, weekly, or monthly deposit limits. Sportsbet will automatically block deposits once the limit is reached – giving you full control over your spending in MYR.
Deposits from RM10Set your daily play session limit — from 30 minutes to several hours. Sportsbet will send you a reminder when you are approaching your time limit and will automatically end the session if it is exceeded.
Adjustable at any timeNeed a short break? Activate break mode for 24 hours, 48 hours, one week or one month. During the break, you will not be able to log in or place any bets on Sportsbet.
From 24 hours to 30 daysFor long-term control, self-exclusion allows you to close your Sportsbet account permanently or for a minimum period of 6 months. This decision cannot be reversed until the period expires.
From 6 months to permanentSet the maximum loss amount you are comfortable with per day, week or month. Sportsbet will automatically stop your betting activity once this limit is reached.
Smart financial controlsView your complete deposit, withdrawal, betting, and winnings history for any time period. Full transparency helps you make smarter, more informed decisions about your play.
Full 90-day recordResponsible gaming means enjoying online betting activities — whether slots, live casino, baccarat, e-sports or Sports Betting on the Malaysia Super League and EPL — as a form of entertainment, not as a means of generating income or solving financial problems.
At Sportsbet, we understand that the majority of Malaysian players gamble in a healthy and controlled way. That said, we also recognise that a small number of players may need support to maintain control over their playing habits.
That's why Sportsbet invest in a comprehensive responsible gaming programme – not because we have to, but because we genuinely care about the well-being of every player who trusts our platform.
Remember: Betting is entertainment, not an investment. Only bet with money you can afford to lose without affecting your daily needs and those of your family.
Think of betting as entertainment, just like watching an EPL match or attending a concert. Set a monthly entertainment budget and stick to that limit with discipline.
Every game on Sportsbet has a house edge. Understanding this helps you play with realistic expectations and avoid relying too heavily on winning.
Chasing losses by placing larger bets is one of the key warning signs of problem gambling. If you find yourself losing, take a break and come back the next day.
Recognising the early warning signs is the most important first step toward getting help
Borrowing money or selling valuables to fund betting
Always trying to chase losses with bigger bets
Feeling anxious, irritable, or restless when unable to play
Hiding betting activity from family members or friends
Neglecting work, family or school responsibilities due to excessive playing
Needing to bet larger amounts to get the same level of excitement
Losing sleep or appetite due to preoccupation with betting
Repeatedly failing in attempts to cut down or stop playing
If you identify two or more of the signs above in yourself or someone you care about, please contact the Sportsbet team for assistance or use the self-exclusion tools immediately.
Answer these quick questions to assess your playing habits. Your responses are private and are not stored by Sportsbet.
Choose the answer that best describes your situation over the past 30 days:
All these tools are readily accessible directly from your Sportsbet account dashboard — no need to contact customer support
Log in to your Sportsbet account using your registered email and password
Click on your profile icon at the top right corner and select "Account Settings" from the menu
In your account settings, look for the "Responsible Gaming" or "Game Controls" section
Choose the type of control you want, enter the limit value, and save. Takes effect within 24 hours.
Sportsbet Tip: Deposit limits and time limits can be reduced immediately. However, increasing limits requires a 48-hour waiting period – this is to protect you from impulsive decisions. If you need assistance, contact our live chat.
Problem gambling doesn't only affect the individual involved – it also impacts their family and the people around them. If you're worried about the behaviour of someone you care about, there are steps you can take.
Sportsbet allows family members or close friends to raise their concerns with our team. In verified cases, we can help restrict or close the account in question immediately, even without a request from the account holder themselves.
Most importantly, don't leave them to face it alone. A compassionate and understanding approach is far more effective than confrontation or judgement. Remember that problem gambling is a treatable health condition, not a personal failing.
The Sportsbet platform is built for a safe and responsible gaming experience. With comprehensive control tools and 24/7 support in Bahasa Malaysia, you can play with complete peace of mind.